bt999 Terms and Conditions

01 Introduction

Welcome to bt999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and bt999 ("the Platform", "we", "us"). By accessing, registering on, or using any part of the bt999 platform — including all games, payment services, promotions, and support channels — you confirm that you have read, understood, and agreed to these Terms in full.

bt999 is an online betting platform designed for players in Bangladesh. The platform offers a range of live dealer games, slots, keno, and other betting products. These Terms apply to all products and services offered through bt999, including any mobile applications or downloadable software associated with the platform.

If you do not agree with any part of these Terms, you must not use the bt999 platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. bt999 recommends that you review these Terms periodically to stay informed of any changes.

02 Eligibility

To use bt999, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. bt999 does not permit minors to register or use the platform under any circumstances.
• You must be accessing the platform from a jurisdiction where online betting is not prohibited by local law. It is your responsibility to ensure that your use of bt999 complies with the laws applicable in your location.
• You must not be on any self-exclusion list or have previously been excluded from bt999 or any affiliated platform.
• You must not be acting on behalf of another person or as an agent for any third party when registering or placing bets.
• You must have the legal capacity to enter into a binding agreement. If you are unsure whether you meet this requirement, seek independent legal advice before registering.

bt999 reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation when requested may result in account suspension until verification is complete.

03 Account Registration

Each player may hold only one bt999 account. Registering multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. bt999 uses automated and manual checks to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be closed and any balances may be forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact details, and any other information requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure.

• Keep your login credentials secure. Do not share your username or password with anyone.
• Notify bt999 support immediately if you suspect unauthorised access to your account.
• bt999 is not liable for losses resulting from unauthorised account access where you have failed to keep your credentials secure.
• You are responsible for all activity that occurs under your account, whether or not you authorised it.
• Account details can be updated by contacting bt999 support. Some changes may require identity verification before they are processed.

04 Deposits & Withdrawals

bt999 supports a range of local payment methods suited to players in Bangladesh. All deposits are processed in real time where the payment provider permits. Minimum and maximum deposit amounts are displayed at the point of transaction and may vary by payment method.

Withdrawals are processed to the same payment method used for the original deposit wherever possible. bt999 targets a processing time of under five minutes for standard withdrawal requests. In some cases, additional verification may be required before a withdrawal is approved, which can extend processing time. bt999 will notify you if additional verification is needed.

• Withdrawals will only be processed to accounts or payment methods registered in your name. Third-party withdrawals are not permitted.
• bt999 reserves the right to request proof of payment method ownership before processing any withdrawal.
• Minimum withdrawal amounts apply and are displayed in your account dashboard.
• bt999 does not charge fees for standard withdrawals, though your payment provider may apply their own charges.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe a deposit was made incorrectly.
• bt999 reserves the right to delay or decline withdrawals where fraud, money laundering, or Terms violations are suspected.

05 Bonuses & Promotions

bt999 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that are communicated at the time the offer is made. These Terms provide the general framework that applies to all bt999 promotions unless a specific promotion states otherwise.

• Bonus funds are credited to your account separately from real-money funds and are subject to wagering requirements before they can be withdrawn.
• Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal can be requested. The applicable multiplier is stated with each offer.
• Not all games contribute equally to wagering requirements. Contribution rates by game type are specified in the individual promotion terms.
• Bonuses are intended for personal use only. Using multiple accounts or coordinating with other players to exploit bonus offers is prohibited.
• bt999 reserves the right to withdraw any bonus offer at any time and to void bonus funds where abuse is suspected.
• Bonuses have expiry dates. Unused bonus funds and any associated winnings will be removed from your account after the expiry date.
• bt999 may require identity verification before crediting or releasing bonus funds.

06 Gameplay Rules

Each game available on bt999 — including Keno Bonus Number, Fortune Horse, Bingo Fishing, Fortune Bingo, EVO Live, Slots, and Dragon Gate — operates according to its own specific rules. These rules are displayed within each game and should be reviewed before play begins. The general gameplay terms below apply across all bt999 games.

• Bets placed and confirmed cannot be cancelled or reversed. Once a bet is submitted, it stands.
• In the event of a technical fault during a game round, bt999 will investigate and resolve the issue in accordance with its technical fault policy. Affected bets may be voided and stakes returned at bt999's discretion.
• Game results are final once confirmed by the platform. bt999 does not accept disputes based on a player's misunderstanding of game rules.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• bt999 reserves the right to suspend or remove any game from the platform at any time without prior notice.
• Live dealer game results are determined by the physical outcome observed during the live stream. In the event of a stream interruption, the result will be confirmed from the dealer's records.

07 Fair Play Policy

bt999 is committed to providing a fair betting environment for all players. Any behaviour that undermines the integrity of the platform or disadvantages other players is strictly prohibited. bt999 actively monitors for fair play violations using automated systems and manual review.

• The use of automated betting software, bots, scripts, or any tool that provides an unfair advantage is prohibited.
• Exploiting software bugs, glitches, or errors to gain an advantage is prohibited. Any winnings obtained through exploitation may be voided.
• Collusion between players — including sharing information to gain an advantage in live dealer games — is prohibited.
• Chip dumping, match fixing, or any form of game manipulation is prohibited and may be reported to relevant authorities.
• Accounts found to be in violation of the fair play policy will be suspended immediately. bt999 will investigate and may permanently close the account and forfeit associated balances.

08 Responsible Gaming

bt999 is committed to promoting responsible gaming. We believe that betting should be an enjoyable activity, and we provide tools to help players stay in control of their gambling behaviour. These tools are available to all registered players at any time.

• Deposit limits allow you to set a maximum amount you can deposit over a daily, weekly, or monthly period.
• Session time reminders notify you when you have been playing for a set period of time.
• Self-exclusion allows you to temporarily or permanently exclude yourself from the bt999 platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Reality checks provide periodic notifications of your session duration and net betting activity.

If you are concerned about your gambling behaviour or that of someone you know, bt999 encourages you to use the responsible gaming tools available on the platform. You can access these tools through your account settings or by contacting bt999 support directly. For more information, visit our Responsible Gaming page.

09 Privacy & Data

bt999 collects and processes personal data in accordance with its Privacy Policy. By registering on bt999, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and should be read alongside them.

• bt999 collects personal data including name, date of birth, contact details, payment information, and betting activity for the purposes of account management, payment processing, fraud prevention, and regulatory compliance.
• bt999 does not sell personal data to third parties for marketing purposes.
• Data may be shared with payment processors, identity verification providers, and regulatory bodies where required.
• You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements. Contact bt999 support to make a data request.

For full details of how bt999 handles your data, please review the Privacy Policy.

10 Limitation of Liability

bt999 provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• bt999 is not liable for losses arising from platform downtime, technical faults, or interruptions to internet connectivity beyond our reasonable control.
• bt999 is not liable for any indirect, consequential, or special losses arising from your use of the platform.
• bt999's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the twelve months preceding the claim.
• Nothing in these Terms limits bt999's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11 Changes to Terms

bt999 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, bt999 will notify registered players via email or an in-platform notification.

Your continued use of the bt999 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting bt999 support.

12 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the bt999 support team. Our support team is available twenty-four hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available through your bt999 account dashboard after login.
• FAQ: Visit our FAQ page for answers to common questions.